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These Terms and Conditions apply to your use of the Akhalwayas Spice Products website and to purchases made through our online store.

By using our website or placing an order, you agree to these Terms and Conditions.

1. About Us

Akhalwayas Spice Products sells spices, herbal products, seeds, hair oils, shampoos and related products.

2. Products

We make reasonable efforts to ensure that product descriptions, photographs, prices and other information displayed on our website are accurate.

However, colours, packaging and appearance may vary slightly from images displayed online.

Product availability may change without notice.

3. Orders

When you place an order, you are making a request to purchase the selected products.

An order is subject to product availability and successful payment.

We reserve the right to contact you if there is an issue with your order, including incorrect pricing, stock availability or delivery information.

4. Prices and Payment

All prices displayed on our website are in South African Rand (ZAR), unless otherwise stated.

Payment must be successfully completed before an order is processed for delivery, unless we have specifically agreed otherwise with you.

We reserve the right to correct genuine pricing errors.

5. Product Information and Use

Our products should be used according to the instructions and information provided on the product packaging.

Information about herbs, spices, seeds, hair products or other products on our website is provided for general informational purposes and should not be considered medical advice.

Akhalwayas Spice Products does not guarantee that any product will diagnose, treat, cure or prevent a medical condition.

Customers should seek advice from a qualified healthcare professional where appropriate.

6. Allergies and Dietary Requirements

Customers are responsible for checking product labels and ingredient information before use or consumption.

If you have an allergy, intolerance or specific dietary requirement, please contact us before placing an order if you require additional product information.

We cannot guarantee that products have not come into contact with allergens unless this is specifically stated on the product packaging.

7. Delivery

Orders will be delivered according to our Shipping Policy.

Customers are responsible for providing an accurate and complete delivery address and contact details.

Delivery times are estimates and may be affected by courier delays, public holidays, weather, incorrect addresses or circumstances outside our reasonable control.

8. Returns and Refunds

Returns and refunds are handled according to our Refund Policy.

Certain products may not be eligible for return due to their nature, particularly opened consumable or personal-use products, subject to applicable South African consumer law.

9. Website Use

You agree not to misuse our website, interfere with its operation or attempt to gain unauthorised access to our systems.

All website content, including text, images, logos and branding, belongs to Akhalwayas Spice Products or is used with permission and may not be reproduced without permission.

10. Limitation of Liability

To the extent permitted by law, Akhalwayas Spice Products will not be responsible for losses caused by circumstances outside our reasonable control.

Nothing in these Terms and Conditions is intended to remove or limit any consumer rights that cannot legally be excluded under applicable South African law.

11. Changes to These Terms

We may update these Terms and Conditions from time to time. The latest version will be published on our website.

12. Governing Law

These Terms and Conditions are governed by the laws of the Republic of South Africa.

13. Contact Us

For questions regarding these Terms and Conditions:

Akhalwayas Spice Products
South Africa
Email: Info@akhalwayasspice.com
Phone/WhatsApp: 011 836 4864